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Quality Assurance Supervisor

Purpose of the Job

The Quality Assurance Supervisor is an integral part of product development, quality assurance and Tennessee Tax Bureau (TTB) compliance. Under the direction of the Director of Quality, this position will work to ensure quality procedures and quality testing are implemented and followed to ensure product and facility compliance.

Job Duties and Responsibilities

•• Follow standard operating procedures and perform testing for production samples to ensure compliance with the established quality standards
• Review and perform various quality control checks on production samples from distillation, blending, and bottling departments
• Follow standard operating procedure testing to maintain sensory quality for all products
• Ensure samples for third party evaluation are submitted and review testing results
• Audit bottling, blending and distillation records; review documentation for accuracy and completion
• Investigate and document nonconforming preventive and corrective actions for quality holds
• Communicate efficiently with the appropriate parties in the event of out of specification results
• Quickly analyze a problem and provide timely solutions to ensure a continuous flow of production
• Perform GMP walkthroughs of warehouses, shipping/logistics, bottling/blending, and distillation/barreling per BRCGS standard
• Perform internal audits per BRCGS standard of the facility and documented procedures
• Perform Glass & Brittle Plastic and Food Defense/Site Security Audits per BRCGS Standard
• Perform trainings on Food Safety and Food Quality
• Conduct competency testing on Food Safety and Food Quality
• Investigate, perform testing and document customer complaints
• Understand and implement HACCP procedures and trainings
• Assist with shipping customer samples as needed
• Assist with maintenance and calibration on laboratory equipment as needed
• Develop and implement new quality standards and procedures to promote quality culture
• Update and develop SOPs (Standard Operating Procedures) as needed to promote quality culture

Benefits

    Weekly Pay

    Paid each Thursday

    Health Insurance

    Cigna Health Insurance (Gold Level)

    TDG Team Member – 100% Company paid premium, Annual Deductible $2,000

    TDG Family/Spouse/Children/Significant others – 75% Company paid premium, Annual Family Deductible $4,000

    Life Insurance

    100% Company paid – $100,000 term policy

    Long Term Disability

    100% Company paid

    Short Term Disability

    100% Company paid

    Dental Insurance (Carrier is Principal)

    Team Member paid

    Vision Insurance (Carrier is VSP)

    Team Member paid

    Flexible Spending Account (FSA) (Carrier is Pinnacle)

    TDG will contribute $500 with an employee minimum annual contribution of $260 ($5 per week)

    Supplemental Life Insurance

    Team Member paid – up to an additional $300,000 individual,

    $30,000 spouse, $10,000 child; Portable

    Accident, Critical Illness

    Team Member paid at a negotiated rate

    Paid Time Off (PTO)

    16 days (personal, medical and vacation) at Team Member’s discretion – Prior supervisory approval required

    Option to carry 5 days forward to the following year

    Paid Holidays

    New Year’s Day Labor Day

    Memorial Day Thanksgiving

    Fourth of July Christmas Day

    Paid Maternity Leave Paid Paternity Leave

    100% paid up to 6 weeks

    100% paid up to 2 weeks

    401K Plan

    100% Company match for first 5% contribution 100% immediately vested

    Logoed Apparel– Everyday Wear

    TDG logoed issued shirts, hats, and hoodies

    Logoed Apparel

    TDG Team Member receives $400 of new TDG logoed apparel after 90 days of employment; to be elected from a catalog provided by HR

    On-Campus

    TDG provided free healthy snack program, healthy beverage choices, and coffee bar

    Bonuses

    Company-wide bonuses issued annually at company discretion,

    contingent upon budgetary approval.

    Barrel Bonus Program

    TDG Team Members receive a full barrel of new-make whiskey upon their date of hire and after each additional 2 years of employment.

    The barrel(s) may be sold back to the company between 2-4 years ageing at an internal company published price.

    5 Year Anniversary Employee Benefit

    TDG Team Members receive a $5000 (after tax) bonus upon 5-year anniversary

    Employee Referral Program

    TDG Team Members receive $1000 (after-tax) once referral hire reaches 6 months of employment at TDG

    Tuition Reimbursement

    100% tuition reimbursement with supervisory approval

    As part of our commitment to maintaining a safe and productive work environment, pre-employment drug testing is conducted post-conditional job offer acceptance. A positive result may lead to the denial of employment. Post-accident and reasonable suspicion drug and alcohol testing are also implemented to ensure a safe work environment.

     

    Requirements

    Job Requirements and Qualifications

    • Bachelor’s Degree in a Science Field
    • HACCP or PCQI certification required
    • 4-5 years of Quality experience working in a GFSI Quality Standard environment
    • 1-2 years of Analytical experience in Lab/QC or in a plant environment

    Physical and Mental Requirements

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
    • Overall Strength Demands: Sedentary strength demands include exerting up to 40 pounds occasionally or negligible weights frequently
    • Physical Demands: Continuously requires vision, hearing, walking, and talking. Frequently requires standing, fine dexterity, sitting, and handling. Occasionally requires lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching. Rarely requires climbing.
    • Machines, Tools, Equipment, and Work Aids: Telephone, calculator, printer, copier, and automobile.
    • Computer Equipment and Software: Computer; Word, Excel, PowerPoint, Outlook, Internet, ERP System.
    • Talk, hear, and communicate with other employees or customers
    • Ability to analyze situations logically to identify causes and draw solid conclusions
    • Ability to anticipate the consequences of a situation
    • Ability to modify one’s own behavior to meet expectations of others
    • Ability to sustain one’s own emotions from interfering with responding effectively to internal and external customer’s needs
    • Exposure to indoor and outdoor environments that include extreme cold, wet, or hot weather
    • Exposure to alcohol odor/vapor
    • Exposure to loud and congested work environment
    • Maintain regular work attendance during scheduled hours
    • Acknowledge and adhere to all company policies

    General Requirements

    This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs or technological developments.). This job description does not constitute a written or implied contract of employment.

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